30 million GSM lines not properly linked to NIN — Telcos

The Chairman of the Association of Licensed Telecom Operators of Nigeria, Gbenga Adebayo, has stated that more than 30 million phone lines are not properly linked to a National Identification Number and remain at risk of disconnection.

He said these lines are mainly in car trackers, MiFi units, WiFi devices, and Point of Sale machines

“The numbers are staggering. We are looking at potentially over 30 million SIM cards, including those in various digital devices, that have not been properly linked to the NIN. Many of these SIMs are in car trackers, POS machines, MiFis, WiFis, and many other devices that use SIMs to operate,” Adebayo said during a recent interview with News Central and monitored by our correspondent on Thursday.

This revelation comes on the back of recent chaos caused by the unblocking of lines not connected to their NINs.

Last weekend, telcos began barring phone lines not linked with NINs days before the Nigerian Communications Commission’s July 31, 2024 deadline.

Since February 2024, telcos have implemented a phased disconnection of phone lines in compliance with an NCC directive. At the end of 2023, the regulator asked telcos to disconnect lines that had not been successfully linked with NIN across three phases, ending July 31, 2024.

Industry experts told The Punch that three million phone lines were initially blocked before the Nigerian Communications Commission directed telcos to restore the blocked telephone lines.

According to Adebayo, these subscribers were disconnected because of discrepancies in records between telecom operators and the National Identity Management Commission.

“There are instances where individuals provided their NINs, but the information did not match our records,” Adebayo noted. “These discrepancies must be resolved at service centers to ensure proper verification.”

While the timing of the disconnections coincided with nationwide protests, Adebayo emphasised that there was no link as the action had begun long before the protests.

“Unfortunately, the disconnection coincided with the planned protests, but it had nothing to do with stifling communication,” he said. “We are guided by our social contract with subscribers and provide services on a non-discriminatory basis.”

The ALTON boss further highlighted the role of accurate data in building a reliable national database. He stressed the importance of individuals providing truthful and consistent information during registration to avoid future complications.

“To have a reliable and equipped national database, all of us must contribute accurate information,” Adebayo urged. “This database can only be as reliable as the information provided by the public.”

“The consumer is our priority, therefore, considering the challenges the blockages have caused, the commission has directed all operators to reactivate all lines that were disconnected over the weekend… Reactivated consumers are to note that this is for a limited period to allow them to properly link their NIN to their SIM,” he added.