UBA inaugurates ‘*919# Advance Top-Up feature for instant airtime, data 

Africa’s Global Bank, United Bank for Africa Plc, has launched a new feature called Advance Top-Up on its USSD banking platform *919#.

The new feature is designed to provide instant access to airtime and data for its customers especially when they are out of call credit or disconnected from the internet.

The new feature was unveiled at the UBA head office in Marina on Thursday, and it allows customers to borrow airtime or data directly from their mobile devices.

UBA’s Group Head, Retail and Digital Banking, Shamsideen Fashola, during the launch, said the feature is a timely addition to the bank’s digital offerings and a testament to the its customer-first approach.

He added, “At UBA, we are constantly looking for ways to make banking and everyday services more accessible for our customers.

“With the launch of Advance Top-Up on our USSD platform, *919#, we are giving our customers the power to stay connected without interruption, regardless of time, location, or airtime balance”.

UBA’s Advance Top-Up which is now live on *919#, joins a wide range of services on the platform, which include airtime and data purchases, money transfers to UBA and other banks, account balance checks, card blocking and freezing, online transaction controls, bill payments, and more.

Fashola emphasised the simplicity and convenience of the solution, adding, “You don’t need to download an app or visit a data centre. Just dial *919#, follow the prompt, and you’re immediately connected. It’s simple, fast, and reliable.”

The UBA Group Head, Marketing and Corporate Communication, Alero Ladipo, added that the feature was developed based on real feedback from customers and their evolving needs.

“Our users asked for a way to stay connected when they have no airtime, and as always, we have come up with a quick solution, right there on their phones, instantly, with no fuss, and no need for internet connectivity.

“Whether for emergency communications or business continuity, *919# puts instant connectivity in every customer’s hands,” she said.

She further explained that recently, the bank unveiled its newly improved Point of Sale (POS) Terminal as well as the UBA MONI App to redefine the digital payment landscape and empower small and Medium Scale Enterprises across Africa.