Stop unreasonable target for bankers, Institute tells banks management

The Chartered Institute of Bankers of Nigeria has called on banks’ managements to stop setting unreasonable targets for their staff members.

The Institute made the plea in Abuja on Wednesday while presenting a research report, titled, ‘The Analysis of Human Capital Attrition in an Evolving Glocal Context: A Case Study of the Nigerian Banking Industry.’

The research was presented at the 15th Annual Banking and Finance Conference of the institute with the title ‘Repositioning the Financial Services Industry for an Evolving Glocal Context.’

Coordinator of the research, Dr Grace Makinde, said undue targets given to bank staff members by their managers contributed to human capital attrition in the banking industry.

She said employee attrition impacted negatively on the economic performance of any organisation or industry.

Makinde, a Senior Lecturer at Babcock University, said workload, job recognition and work environment be given due attention by managers in the industry.

She suggested that regular review of policies and benchmark work patterns to meet international best practices be adopted in the banking sector.

“The banking industry is bleeding, people are leaving and it is affecting all of us.

“If we can work on these push factors, things that are pushing people out of the workplace then, many workers will prefer to stay.

“They will stay when the environment is conducive and culturally acceptable,” Makinde said.